Effective [EFFECTIVE DATE] · Last updated July 2026
These Terms are a binding agreement between you and promodexo. Please read them, especially the sections on email handling, disclaimers, liability, and arbitration.
The short version. promodexo is a free, receive-only email service for US residents 18 and older. You get an address to hand out instead of your real one; we receive, sort, and show you that mail.
We cannot promise any message will arrive, be kept, or stay available, so do not use promodexo for important or time-sensitive mail. The Service is provided as is, our liability is limited, and disputes are resolved by individual arbitration unless you opt out within 30 days. This summary is not part of the Terms; the sections below control.
promodexo is operated by [LEGAL ENTITY], a Texas limited liability company ("promodexo", "we", "us", or "our"). By creating an account or otherwise using the promodexo website, applications, and services (the "Service"), you agree to these Terms of Service and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.
You may use the Service only if you are at least 18 years old, reside in the United States, and can form a binding contract with us. The Service is intended solely for users located in the United States. It is not directed to, offered in, or intended for individuals in the European Union, the European Economic Area, the United Kingdom, or any other jurisdiction outside the United States, and we do not knowingly provide it to them. By using the Service, you represent that you are 18 or older, are a US resident, and are accessing the Service from within the United States.
promodexo gives you an email address at our domain that you can hand out to stores, senders, and newsletters instead of your personal address. We receive mail sent to that address, check its authentication (SPF, DKIM, DMARC), sort it into your Circular and Paper, and display it to you. The Service is receive-only: you cannot send mail from it. The Service is provided free of charge and is under active development. We may add, change, suspend, or discontinue any part of the Service at any time.
Sign-in uses a passkey held by your device and a recovery email you provide, plus recovery codes. You are responsible for keeping your devices, recovery email, and recovery codes secure, and for all activity under your account. Notify us promptly if you believe your account has been compromised. We are not liable for losses arising from your failure to safeguard your credentials.
You may use your promodexo address to receive mail for lawful, personal, non-commercial purposes. You agree that you will not, and will not attempt to:
We may reject, filter, quarantine, hold back, or delete mail, and may suspend or terminate your account, at our discretion, including to enforce these Terms or protect the Service and other users.
The Service is not a system of record and is not intended for important, sensitive, or time-sensitive communications.
We do not guarantee that any message sent to your promodexo address will be received, delivered, sorted, extracted, stored, retained, or made available to you. We may reject or drop mail, including for failed authentication, suspected spam or abuse, capacity, or operational reasons. Stored mail is subject to automatic retention limits, storage-quota eviction of older messages, and trash purging, and may be deleted automatically as described in our Privacy Policy and in the Service. You are solely responsible for independently retaining any information you consider important. To the fullest extent permitted by law, we are not liable for any message that is not received, is lost, delayed, misclassified, held back, or deleted.
promodexo is free and is supported by promoted deals and affiliate arrangements. Promoted items are clearly labeled and can be hidden or turned off in Settings. We select them using preferences you set and signals about the kinds of mail you receive, and we do not give advertisers your identity, your email address, or the contents of your mail (see the Privacy Policy). Some links in the Service are affiliate links, meaning we may earn a commission if you make a purchase, at no additional cost to you. Promoted and affiliate content is not an endorsement. Any dealings you have with an advertiser, merchant, or sender are solely between you and them, and we are not responsible for their products, offers, content, or conduct.
By using the Service, you consent to our receipt, storage, automated scanning, classification, offer extraction, and other processing of the mail sent to your promodexo address, including its headers, content, and attachments, for the purposes of operating and improving the Service (including security, sorting, search, and matching promoted content) as described in the Privacy Policy. You represent that, as the intended recipient of that mail, you have the right to direct this processing.
The Service, including its software, design, text, graphics, and the promodexo name and marks, is owned by us or our licensors and is protected by law. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for your personal, non-commercial use in accordance with these Terms. You may not copy, modify, distribute, sell, lease, or reverse engineer any part of the Service except as permitted by law. The mail you receive belongs to you and its senders; you grant us a limited, worldwide, royalty-free license to host, process, and display that mail solely to provide the Service to you.
The Service surfaces mail, offers, and links from third parties. We do not create, control, endorse, or take responsibility for third-party content, and your use of it is at your own risk.
You may stop using the Service and delete your account at any time from Settings. We may suspend or terminate your access at any time, with or without notice, including for violation of these Terms or to protect the Service. Upon termination, we will delete your data as described in the Privacy Policy. Sections that by their nature should survive termination will survive, including Sections 6, 7, 9, and 11 through 18.
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Service will be uninterrupted, timely, secure, or error-free, or that any message will be received, delivered, retained, or available. No advice or information obtained from us creates any warranty not expressly stated here.
To the fullest extent permitted by law, promodexo and its owners, members, and personnel will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or communications, including any lost, undelivered, delayed, or deleted email, whether based on contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility.
Our total aggregate liability for all claims relating to the Service will not exceed the greater of US $100 or the amount you paid us in the 12 months before the event giving rise to the claim.
These limitations are an essential basis of the agreement between us. Some states do not allow certain limitations, so some of the above may not apply to you; in that case our liability is limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless promodexo and its owners, members, and personnel from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.
Please read this section carefully. It affects your legal rights, including your right to a jury trial and to participate in a class action.
Informal resolution first. Before starting an arbitration, you agree to contact us at [legal@promodexo.com] and give us 60 days to resolve the dispute informally.
Binding arbitration. Except as provided below, you and promodexo agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this section. The arbitrator, and not any court, decides all issues relating to arbitrability, except as to the Class Action Waiver below.
Class action and jury waiver. You and promodexo agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may award relief only in favor of the individual party and only to the extent necessary to resolve that party's individual claim. You and promodexo waive any right to a jury trial.
Small-claims option. Either party may bring an individual claim in a small-claims court with jurisdiction, instead of arbitration.
Coordinated filings. If 25 or more similar arbitration demands are submitted by or with the help of the same or coordinated counsel, the parties agree they will be administered in staged batches to promote efficiency, and the applicable limitations period is tolled for demands held in later batches.
30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending your name, the email associated with your account, and a clear statement that you opt out of arbitration to [legal@promodexo.com] or to [MAILING ADDRESS]. Opting out does not affect any other part of these Terms.
Time to file. To the extent permitted by law, any claim relating to the Service must be filed within one year after it arises, or it is permanently barred.
Severability. If the Class Action Waiver is found unenforceable as to a particular claim for relief, that claim (and only that claim) will be severed and brought in court, and the rest will proceed in arbitration.
These Terms and any dispute between you and promodexo are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 15. For any dispute not subject to arbitration, you and promodexo submit to the exclusive jurisdiction and venue of the state and federal courts located in [COUNTY] County, Texas, and waive any objection to that venue.
We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email before they take effect. Your continued use of the Service after the effective date of the updated Terms means you accept them. If you do not agree, stop using the Service and delete your account.
These Terms and the Privacy Policy are the entire agreement between you and promodexo about the Service and supersede any prior agreements. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them, including in connection with a merger, acquisition, or sale of assets. There are no third-party beneficiaries. We are not liable for delays or failures caused by events beyond our reasonable control. We may provide notices to you through the Service or the recovery email on file.
Questions about these Terms: [legal@promodexo.com]. Mailing address: [MAILING ADDRESS]. Security reports: see security.txt.